Samsung 3 year Next business day w/Defective Media Retention Service for Color MFP High U9SF5E
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day1 Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it – so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.
Help is on the line – or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
Stay in control of your data
You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
Support you can count on
Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
We’ll be there the next business day
Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.
- Remote problem diagnosis and support
- Onsite hardware support- next business day
- Defective media retention
- Replacement parts and materials included
- Escalation management
- Coverage for all HP branded components
Support type: Onsite repair
Additional support option: Defective media retention
Duration: 3 years
Response time: Next business day response
Coverage window: Standard workdays - 9 hours
Place of service: Onsite
Service method: Onsite repair
Warranty coverage: In warranty
Legal disclaimer:  Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Our picking, packing and delivery is linked to what you order, where you want it delivered and how you choose to pay, so delivery times can vary. Estimates are provided below to help you shop, but always check your order’s Estimated Delivery Date during checkout for the most accurate delivery information.
|Delivery destination||Delivery time|
|Johannesburg, Pretoria Area||1-3 working days|
|Cape Town, Durban Area||2-4 working days|
|Outlying Areas||3-5 working days|
Applies to items that are marked as in stock at time of placing your order.
All orders carry a small fixed standard delivery fee of R49 including VAT per order for anywhere in South Africa.